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Values

Commitment: The ability of our human talent to become aware of the importance of fulfilling the development of their work within the stipulated times, in favor of satisfying the needs of all interested parties.

Equity:  We generate opportunities for our staff by virtue of their merits, without distinctions or preferences.

Honesty: We have a coherent attitude toward the truth in our interpersonal relationships, linked to transparency, loyalty, justice and acting reasonably.

Respect:  we offer all our internal and external clients dignified, friendly and tolerant treatment, in addition, we always demonstrate a spirit of service. 

Responsibility:   We fully and efficiently comply with all our assigned tasks, offering the best, preserving the work environment and assuming the consequences of our words and actions.

Solidarity:  We are collaborators and we support each other unconditionally, especially in compromising or difficult situations.

Tolerance:  We recognize the rights of others, valuing and accepting their qualities, attitudes and behaviors. 

Teamwork:  We unify talents, experiences, knowledge, abilities and efforts to achieve objectives, turning collaboration and work with others into key factors of competitiveness and efficiency.

Mission

RODIL BOUTROUS SAS, Isla del Encanto Hotel and Agency, has as its organizational philosophy the provision of tourist services under a focus on quality, environment, comprehensive security and human warmth, contributing to the economic and tourist development of the region, through the active participation of our human talent in the development of processes, thus satisfying the needs and exceeding the expectations of our clients, guests and other interested parties.

Vision

RODIL BOUTROUS SAS, Isla del Encanto Hotel and Agency, has as its strategic goal to be recognized in 2023 as the best option in accommodation services, day tours, organization and holding of events at the local and national level, contributing to socioeconomic growth. of the region and guaranteeing quality standards in the provision of services.